Web Design & Software FAQ

Question 1

What makes DEL-OPS different from other digital agencies?

Accepted Answer

We combine high-level strategic consultancy with brute-force technical engineering. We don't just build websites; we build dynamic, learning systems that evolve with your business. Our focus is on performance, scalability, and technical excellence.

Question 2

How long does a typical project take?

Accepted Answer

A standard web infrastructure deployment (Foundation) typically takes 2-4 weeks. More complex custom engineering projects can range from 6 to 12 weeks depending on the scope and integrations required.

Question 3

How does your 72-Hour Protocol work?

Accepted Answer

At the Deloryen engineering hub, operations run on two distinct strategic tracks. Our capacity covers both scales: **Rapid Deployment (Web & Authority):** For corporate showcases and personal brands, we execute the '72-Hour Protocol.' The priority here is speed and performance. **Custom Engineering (Startup & App):** For mobile apps, SaaS, or complex automation, we engage as a 'Technical Partner.' This process covers architectural planning, MVP, and scaling phases.

Question 4

Do you work with international clients?

Accepted Answer

Yes, we work with clients globally. Based in Georgia, we serve businesses across Europe, Middle East, and beyond. Our infrastructure is built for multi-language support and global CDN distribution.

Question 5

What industries do you specialize in?

Accepted Answer

We work across multiple sectors including hospitality, real estate, e-commerce, professional services, and tech startups. Our modular approach means we can adapt our solutions to any industry's specific needs.

Question 6

What is 'The Nodes' infrastructure?

Accepted Answer

The Nodes is our foundational infrastructure layer. It includes Next.js/React architecture, global CDN distribution, mobile-first design, and enterprise-grade security. Think of it as the backbone that powers everything else.

Question 7

What core architecture do you deploy, and is it scalable for future integrations?

Accepted Answer

We engineer exclusively on Next.js and React, the same modern architecture used by global tech leaders. This approach delivers sub-second loading speeds, full rendering control, and a dynamic application-level infrastructure. This setup provides precise control over rendering, performance, and system behavior. Instead of a fixed template, your platform operates as a flexible application designed for long-term reliability and global delivery. At the core of this system is an API-First, modular architecture. This means your platform is inherently open and scalable. Whether you plan to integrate advanced CRMs, deploy custom AI agents, or connect mobile and SaaS backends in the future, the foundation is already prepared. We don’t just build a website. we engineer a flexible, future-ready digital system that grows alongside your technology stack.

Question 8

How fast are your websites?

Accepted Answer

Our sites typically achieve 90+ scores on Google PageSpeed. With edge network distribution, your content is served from the nearest server to each visitor, resulting in sub-second load times globally.

Question 9

Is my website secure?

Accepted Answer

Absolutely. We implement enterprise-grade SSL, DDoS protection, encrypted data tunnels, and secure API endpoints. Security is built into the architecture, not bolted on as an afterthought.

Question 10

Can the infrastructure handle high traffic?

Accepted Answer

Yes. Our architecture is designed for high-load scenarios. With serverless functions and edge computing, your site can handle traffic spikes without performance degradation or additional server costs.

Question 11

What is 'The Synths' module?

Accepted Answer

The Synths is our intelligence layer. It includes AI chatbots, workflow automation, CRM integrations, and analytics engines. These are autonomous modules that learn and optimize your business operations.

Question 12

How does the AI chatbot work?

Accepted Answer

Our chatbot uses RAG (Retrieval-Augmented Generation) technology trained on your company data. It can answer customer questions 24/7, capture leads, and integrate with your CRM - all while speaking in your brand's voice.

Question 13

What automations can you build?

Accepted Answer

We build direct API automation pipelines: Form submissions → Notion → Slack → Email. Invoice generation, appointment scheduling, lead scoring - if it's repetitive, we can automate it without monthly Zapier fees.

Question 14

Can you integrate with Notion?

Accepted Answer

Yes! We specialize in Notion integration. Automated project tracking, no-manual-entry databases, and dynamic reporting. Your website and Notion workspace become a unified system.

Question 15

Do you use GPT-4 or other AI models?

Accepted Answer

We integrate with leading AI models including GPT-4, Gemini, and Claude. We select the best model for your specific use case and train it on your company data for accurate, contextual responses.

Question 16

What is 'The Optics' visibility protocol?

Accepted Answer

The Optics is our visibility layer. It includes Technical SEO, G.E.O. (Generative Engine Optimization), multi-language support, and authority building. We ensure you're visible on both Google and AI platforms.

Question 17

How does G.E.O. engineering secure your future authority?

Accepted Answer

The era of 'Searching' is ending; the era of 'Asking' has begun. The digital landscape has shifted beneath our feet. People no longer just 'Google' a keyword and hunt through ten blue links; they have conversations with ChatGPT, Gemini, and Perplexity. They ask complex questions and expect synthesized, direct answers. If your brand isn't part of that synthesis, you don't exist in the new economy. G.E.O. is the art and science of ensuring your brand is that answer. While traditional SEO optimizes for a search engine's index, G.E.O. optimizes for an AI model's training data and Retrieval-Augmented Generation (RAG) processes. We engineer your digital infrastructure so that when an AI is asked about your industry, it recognizes, trusts, and recommends your brand as the primary authority. We code for the machines that control the algorithm.

Question 18

How is Technical SEO different from regular SEO?

Accepted Answer

Technical SEO focuses on the infrastructure level: schema markup, site architecture, Core Web Vitals, XML sitemaps, and proper HTTP protocols. We build SEO into the code, not just the content.

Question 19

Do you offer multi-language SEO?

Accepted Answer

Yes. We implement proper hreflang tags, separate URL structures for each language, and localized content strategies. Your site can rank in multiple countries and languages simultaneously.

Question 20

How long until I see SEO results?

Accepted Answer

Technical SEO improvements show results within 2-4 weeks. Full authority building and ranking improvements typically take 3-6 months, depending on your industry's competitiveness.

Question 21

Why is the pricing at this level?

Accepted Answer

We don't sell cost. we sell efficiency. The systems we build pay for themselves through operational speed and zero-error workflows. Our pricing reflects enterprise-grade quality, and each project is quoted based on scope and requirements.

Question 22

Do you offer payment plans?

Accepted Answer

Yes, we offer flexible payment structures including milestone-based payments (50/25/25) and monthly retainers for ongoing services. Contact us to discuss the best arrangement for your project.

Question 23

What's included in each package?

Accepted Answer

Our CORE package includes the base infrastructure. COMMERCE adds e-commerce capabilities. GATEWAY includes payment integration. Each module is priced transparently in our Calculator tool.

Question 24

Are there monthly fees?

Accepted Answer

One-time development has no monthly fees. Optional ongoing services (SEO, Maintenance, Managed Growth) are subscription-based. Unlike platforms like Zapier, our automations are code-based with zero recurring costs.

Question 25

What currencies do you accept?

Accepted Answer

We accept USD, EUR, GBP, and GEL (Georgian Lari). We also accept crypto payments (USDT, BTC) through our integrated payment gateway.

Question 26

Do you offer ongoing support?

Accepted Answer

Yes, we provide comprehensive support packages including technical maintenance, security updates, performance monitoring, and priority response. Support is available via email, Slack, or WhatsApp.

Question 27

What's included in maintenance?

Accepted Answer

Regular backups, security patches, dependency updates, uptime monitoring, and bug fixes. We proactively maintain your infrastructure so you never have to worry about technical issues.

Question 28

What is the Managed Growth package?

Accepted Answer

Managed Growth is our complete package: Optics (SEO/GEO) + Maintenance + Priority Support. It's designed for businesses that want hands-off digital management while we handle everything.

Question 29

How quickly do you respond to issues?

Accepted Answer

Priority support clients receive responses within 2 hours during business hours. Critical issues (site down) are addressed immediately 24/7. Standard support responds within 24 hours.

Question 30

Can I request new features after launch?

Accepted Answer

Absolutely. We offer ongoing development retainers for continuous improvement. New features are scoped, quoted, and developed following the same high standards as the initial build.

Question 31

Can you build online stores?

Accepted Answer

Yes. Our COMMERCE module includes full e-commerce infrastructure: product catalogs, inventory management, shopping cart, and checkout flows. Built on headless architecture for maximum performance.

Question 32

Which payment gateways do you integrate?

Accepted Answer

We integrate Stripe, PayPal, and local Georgian banking APIs. We also offer crypto payment terminals supporting USDT, BTC, and major tokens through our GATEWAY and CRYPTO modules.

Question 33

Is it secure for online payments?

Accepted Answer

100% secure. We implement PCI-compliant payment flows, encrypted data transmission, and secure tokenization. Your customers' payment data never touches your servers directly.

Question 34

Can I sell digital products?

Accepted Answer

Yes. We support both physical and digital products. Digital delivery is automated - customers receive download links or access credentials immediately after purchase.

Question 35

Do you support subscriptions and recurring payments?

Accepted Answer

Yes. We can build subscription-based business models with automatic billing, grace periods, upgrade/downgrade flows, and customer portal for subscription management.

Web Design & Software FAQ

Getting Started

The Nodes - Infrastructure

The Synths - Intelligence

The Optics - Visibility

Pricing & Investment

Support & Maintenance

E-Commerce & Payments

Web Design & Software FAQ

Getting Started

The Nodes - Infrastructure

The Synths - Intelligence

The Optics - Visibility

Pricing & Investment

Support & Maintenance

E-Commerce & Payments